
Casey Dill
There is a bug in selecting departure date. App kept changing to one day earlier then I was picking. Had to select one day more in the future to get correct date. Also, I would recommend using names for months. The day/month/year can be confusing for Americans
1 person found this review helpful
Immigration & Checkpoints Authority
July 25, 2025
Dear Casey, thank you for your valuable feedback. We appreciate your suggestion and will share it with our team for consideration in future updates.

JJ Zha
used to work fine but now repeatedly deletes all the profiles added. having to constantly add family and kids passport details everytime. pointless and buggy
2 people found this review helpful
Immigration & Checkpoints Authority
August 12, 2025
Dear JJ Zha, we are sorry to hear about your unpleasant experience using our App.
Please uninstall the app and install it again.
If the problem persists, can we request that you email us at ICA_Feedback@ica.gov.sg with the date and time you encountered the issue with screenshots.

tz dawn
works fine on my iPhone everything is smooth but android i think you will still need to improve as its not smooth at all and everytime I need to generate or edit on my android it always lags and I've tried on all me and my family android do note we are using the S25 ultra 5G
1 person found this review helpful
Immigration & Checkpoints Authority
July 26, 2025
Dear tz, thank you for your valuable feedback. We appreciate your suggestion and will share it with our team for consideration in future updates.