Philippine Airlines

Name: Philippine Airlines
Availability: InStock
Rating: 2.2100000381469727 (2773 reviews)
Author: Philippine Airlines, Inc.

Philippine Airlines, Inc.

2.2

2.77K reviews

1M+

Downloads

Everyone

About this app

Book your next flight with the Philippine Airlines mobile app!

Experience a world-class journey with the Philippines' first and only 4-Star global airline. Book your flights now through the Philippine Airlines App.

Book Your Flight
Search your preferred flights conveniently.

Check-in Online
Spare yourself from the long lines at the airport when you check-in online, and go straight to bag drop.

Flight Status
Check your departing and arriving flight status.

Manage Your Booking
Search for and amend your booking

Updated on

Aug 5, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance and Device or other IDs

This app may collect these data types

Location and Calendar

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.2

2.7K reviews

Freddy Zhang

March 1, 2025

My experience with this app literally made me book a different airline. Registration has unintuitive context menus and slow performance. Asked for city but didn't have it in a drop-down list that seemed to try to list every city in my country. Password kept saying invalid until I googled the requirements. Worst of all, you can't register online, only in the app. I canceled registration and went with a different airline. I hope these software engineers aren't also working on their systems.

16 people found this review helpful

Philippine Airlines, Inc.

April 9, 2025

Hi, Freddy. Thank you for your feedback regarding our app's user interface. Your input is valuable as we continuously work to enhance our services. For any further assistance, feel free to reach out via our X or Instagram account, @flypal. Thank you for sharing your thoughts with us.

Michael

April 14, 2024

The "Pay Now" button is not working. I'm clicking the "Pay Now" button multiple times...and it's just not doing anything. The most important part of business is payment. But it's not working on your app. I spent an hour or more choosing flights, putting in info, and choosing seats, and now I can't move on to pay? Now must close the app to start over. Huh? Hello Developers? I may have to choose another airline. This is a waste of time and too risky.

38 people found this review helpful

Philippine Airlines, Inc.

April 14, 2024

Hi, Michael. We’re sorry for any inconvenience you're experiencing with the app. Your feedback is important to us, as it helps us enhance the app for you. You may also try booking a flight through our website at www.philippineairlines.com. If you need further assistance, our 24/7 chat can help: https://bit.ly/3V4FiCk.

Charles Atwood

December 1, 2024

Credit/Debit Card won't work sat in bank for over an hour trying to book tickets. Fix the app or remove it from the play store. I finally had to spend money to go to an independent ticket agent to purchase tickets and they wouldn't take a debit card either. Plus a 750 pesos fee for 3 tickets. And to go/return almost a 1,000 pesos total. It's not about the money, but the lack of convenience from Philippine Airlines. One Star stands. Skytrax 4-star rating may suffer if they don't fix this.

1 person found this review helpful

Philippine Airlines, Inc.

November 30, 2024

Thank you for your feedback, Charles. We’re sorry for the trouble this caused. Please check if your card is enabled for online transactions and try reinstalling the app. For further help, visit our PAL Help Page: https://pal.my.site.com/. Your input helps us improve, and we hope to serve you better next time.

What’s new

Best Deals Upgrade – Fresh look, special promos, and quick access.
Notification Center – All your updates in one place.
Smarter Trip Info – Visa and portal details for PH flights.
Improved Flight Cards – Clearer visuals and details.
More Airports – Now includes BER and KTI.
Preference Access – Manage preferences from Add Trip or Check-In.
Performance Boost – Crash fixes for a smoother, faster app.
Update now for a smarter, smoother travel experience!

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